Post Reply Sound doesn't work while watching videos
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Posted 1/4/17
Hi,

I've noticed today that the sound will work for about 5 seconds, then cuts out with no sound for the rest of the episodes. Any idea what's happening?
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Posted 1/5/17

takodaphoenix wrote:

I've noticed today that the sound will work for about 5 seconds, then cuts out with no sound for the rest of the episodes. Any idea what's happening?


Does it happen for all videos, or just one specific video?

It sounds like it is most likely an issue on your end. Have you done any initial troubleshooting yet?
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Posted 1/5/17
It happened with a few episodes from Natsume Yujinchou and one episode from Polar Bear Cafe. I haven't tried anything yet except restarting the episode.
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Posted 1/5/17

takodaphoenix wrote:

It happened with a few episodes from Natsume Yujinchou and one episode from Polar Bear Cafe. I haven't tried anything yet except restarting the episode.


Are there other episodes that have worked correctly, or are those the only episodes you've tried?

Have you checked out this FAQ article: https://help.crunchyroll.com/hc/en-us/articles/205195995-Basic-Video-Help-Android-?

Have you tried turning it off an on again?
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Posted 1/5/17
Nice quote from the IT Crowd haha. I tried it today and it seemed to be working. Thanks for the advice. I'll check out the article you suggested.
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