Post Reply Premium Membership upgrade error
3 cr points
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Posted 1/5/17 , edited 1/5/17
I am trying to upgrade to premium membership but when I enter my credit card info it tells me "Sorry, you can have only one free trial per payment method." I only have one credit card that I used to sign up for the initial 30 day free trial but that trial should have expired either today or yesterday. I have no other method of payment... What are my options here?
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27 / F / Overlord's Castle
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Posted 1/5/17
The website is busted right now. I have been contacting them and they still have not fixed it. Looks like others have been dealing with this for the past month too. its not accepting credit cards or not saving them or something. My renewal failed too and there is nothing wrong with my card and it won't let me update or save a new card either.
50604 cr points
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61 / M / Earth
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Posted 1/5/17

Heppocrisy wrote:

I am trying to upgrade to premium membership but when I enter my credit card info it tells me "Sorry, you can have only one free trial per payment method." I only have one credit card that I used to sign up for the initial 30 day free trial but that trial should have expired either today or yesterday. I have no other method of payment... What are my options here?


/contact support or skip the free trial
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