Post Reply Queue Issue
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Posted 1/7/17 , edited 1/7/17
So ever since yesterday I am unable to view anything in my Queue it gives a long load then its just blank........ Any fixes to this? However can watch shows if i go in and manually search.


Tried:
Reinstalling App
Signing out deactivating and reactivating
Hard resetting Xbox
Crying
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Posted 1/7/17 , edited 1/8/17

Restive0 wrote:

So ever since yesterday I am unable to view anything in my Queue it gives a long load then its just blank........ Any fixes to this? However can watch shows if i go in and manually search.


Tried:
Reinstalling App
Signing out deactivating and reactivating
Hard resetting Xbox
Crying


Have you tried the steps in the FAQ: https://help.crunchyroll.com/hc/en-us/articles/208891166-My-XBOX-ONE-app-won-t-let-me-watch-any-videos-?
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Posted 1/7/17 , edited 1/8/17
I can watch any video i want i just cant go into my queue and start up through the queue each time i want to watch a show i have to manually search for it
59925 cr points
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32 / M / Dallas, TX
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Posted 1/7/17 , edited 1/8/17

Restive0 wrote:

I can watch any video i want i just cant go into my queue and start up through the queue each time i want to watch a show i have to manually search for it


The third paragraph addresses the queue size.

I'll add that you should also go through your /queue, and look for any titles with a blank white rectangle where the next episode thumbnail should be. If any is found, remove the episode from your queue, and see if that improves your app performance.
59925 cr points
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32 / M / Dallas, TX
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Posted 1/7/17 , edited 1/8/17

Restive0 wrote:

I can watch any video i want i just cant go into my queue and start up through the queue each time i want to watch a show i have to manually search for it


The third paragraph addresses the queue size.

I'll add that you should also go through your /queue, and look for any titles with a blank white rectangle where the next episode thumbnail should be. If any is found, remove the episode from your queue, and see if that improves your app performance.
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Posted 1/8/17 , edited 1/8/17
It fixed itself overnight......cool appreciate the help
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