Post Reply Videos not playing on Wii U
6524 cr points
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16 / F / Florida
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Posted 1/7/17
My brother tried to play episode 11 of World Conquest Zvezda Plot on our Wii U and it was just a black screen, not doing anything. Any way we can get it to work??
8085 cr points
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43 / M
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Posted 1/7/17
Probably not going to happen until CR corrects whatever technical problems they encountered starting a handful of hours ago.

No word or even an acknowledgment that there is a problem yet.

Just social media posts about watching anime videos that are not working. Have yet to even get a forum moderator to acknowledge the problem let alone CR customer " it is you not us " service.

So... as much as I wish I could help you, I can't. Just know for now that you are not alone.

<----for CR not you!
14 cr points
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Posted 1/7/17
If you can use a pc it works. sucks i know but better than nothing.
8085 cr points
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43 / M
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Posted 1/8/17 , edited 1/8/17
For some but not all there have been people posting outage to include PC and various platform apps over the last few hours in multiple languages. So where is the acknowledgment from CR?

Where is the we have people working on it from CR or the mods?

So far the only response I have seen is an automated customer service e-mail concerned that I down thumbed the customer support chat after getting a quick notification before being summarily disconnected from chat support and being denied access again. I never chatted with anyone just accessed with video playback issues and then in and out just like that.

Again I will say this is a micro improvement over the last time I contacted CR customer support over a video that would not play on any platform ( well 5 separate platforms) where it took a dozen interactions before they finally admitted oh hey that video will not play for anyone anywhere huh will ya look at that!



So I encourage anyone who wants to vote by unsubscribing to do so.

Or if you want to encourage discussion on the forum or by directly interacting with CR customer service.

A matter of last resort that last one in my eyes.

Professionalism matters!
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Posted 1/8/17 , edited 1/8/17
Vids not working on phones as well so I'm sitting here at work bored waiting for manga updates in the mean time
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