Post Reply One piece videos not working
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30 / M / tucson az usa
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Posted 1/9/17
I was watching One Piece perfectly fine and then all of a sudden it froze reloaded the app and now I can't open one piece and finish watching that episode. When I tap on the one piece on my app a loading screen comes up and then it goes right back to the Crunchyroll main page when I first start off at it won't fully load the video or and then it says error connection unstable and I've tried it through Wi-Fi and through my data and still can't get it to work,but it works great on my Xbox One and I can load it perfectly fine on my laptop but on my phone I can watch other anime episodes from other shows but I cannot watch One Piece not even if I go back to the previous watch episode or a new episode it still won't load and I clear the cache deleted it reinstalled it deleted it again reinstalled it and nothing worked really would love some help I'm running Android 6.0 my cell phone's a ZTE z981 this started happening about 58 minutes ago which was at 8 p.m. Arizona time and I can't get it to load one piece and I really don't want to have to watch it on my laptop or my Xbox One
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31 / M / Dallas, TX
Online
Posted 1/10/17

bunny_foo_foo wrote:

I was watching One Piece perfectly fine and then all of a sudden it froze reloaded the app and now I can't open one piece and finish watching that episode. When I tap on the one piece on my app a loading screen comes up and then it goes right back to the Crunchyroll main page when I first start off at it won't fully load the video or and then it says error connection unstable and I've tried it through Wi-Fi and through my data and still can't get it to work,but it works great on my Xbox One and I can load it perfectly fine on my laptop but on my phone I can watch other anime episodes from other shows but I cannot watch One Piece not even if I go back to the previous watch episode or a new episode it still won't load and I clear the cache deleted it reinstalled it deleted it again reinstalled it and nothing worked really would love some help I'm running Android 6.0 my cell phone's a ZTE z981 this started happening about 58 minutes ago which was at 8 p.m. Arizona time and I can't get it to load one piece and I really don't want to have to watch it on my laptop or my Xbox One


Have you tried clearing your Xbox cache by completely shutting the console down?

https://help.crunchyroll.com/hc/en-us/articles/208891166-My-XBOX-ONE-app-won-t-let-me-watch-any-videos-
12050 cr points
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30 / M / tucson az usa
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Posted 1/11/17
It works great on PC and Xbox its the mobile app
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