Post Reply support via email
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71 / M / Berkeley, Califor...
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Posted 1/11/17 , edited 1/12/17
support page states help can be reache via chat or email, but the relevant screen does not load completely (screen shot attached). I suspect your email contact info is given in the missing lower part of this web page. Because of a personal health problem I cannot type quickly, making chat a poor option for me.

Please reply with the appropriate email address.

John Dreher
[email protected]
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61 / M / Earth
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Posted 1/11/17 , edited 1/12/17
Use the form linked here instead of freeform email: /contact
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26 / M / Brasil Rio de Jan...
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Posted 5/26/18 , edited 5/26/18
I Can not Get Munda Credit Card can help me. I'm from Brazil email to contact [email protected]
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Posted 6/14/18 , edited 6/14/18


I cannot cancel my membership and I want to.

The "contact us" page at Crunchyroll has an error and won't send. This happens in both Safari and Chrome.

There is no "cancel" button in "manage my subscriptions" in iTunes

I want the recurring payment to stop.

I want to cancel my subscription and deactivate my account.

How do I do this?
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61 / M / Earth
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Posted 6/14/18 , edited 6/14/18
If you are paying through iTunes, you will need to cancel there.... If there's no button, then you will need to contact their support line.

https://support.apple.com/en-us/ht202039
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Posted 6/14/18 , edited 6/15/18
Olá pessoal da Crunchyroll, fiz a assinatura premium do serviço por um ano, pago por boleto bancário, recebi um e-mail de que o pagamento foi aprovado, mas o serviço ainda está como se fosse grátis, cheio de propagandas, verifiquem isso por favor, desde já agradeço.
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Posted 6/15/18 , edited 6/15/18

Robnarnm wrote:

Olá pessoal da Crunchyroll, fiz a assinatura premium do serviço por um ano, pago por boleto bancário, recebi um e-mail de que o pagamento foi aprovado, mas o serviço ainda está como se fosse grátis, cheio de propagandas, verifiquem isso por favor, desde já agradeço.


http://www.crunchyroll.com/help?topic=contact
nao ligue se receber um erro de mensagem - é apenas um bug causado pela manutenção de ontem.
cheque o seu email - Crunchyroll deve mandar um email de confirmação.
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