Post Reply Kindlle Fire HDX 3rd Gen App Playback Not Working
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Posted 1/13/17
Simply put, my problem is exactly what the topic says. The CR app works on my Kindle until I go to play any video. The video then plays for approximately 8 seconds, then freezes, almost as if permanently buffering. The problem is not my internet, as streaming works on my Roku. Oddly, however, on the Roku, the stream almost always needs to buffer about 8 seconds in as well, the difference being on the Roku, once it gets past that initial hang, the program streams flawlessly.

I have already tried uninstalling and reinstalling the app on my Kindle, but the problem persists. Does this have something to do with the recent attacks, or is there something else I can do to fix the issue? Thanks!
Humms 
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Posted 1/13/17 , edited 1/13/17
Simply put, your problem can easily be directed straight to support, not on forums.
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Posted 1/13/17
Thanks! That wasn't clear to me, the top of the page makes it sound like only billing inquiries should go straight to support. Sorry for the confusion.
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