Post Reply I can't cancel my premium membership!
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Posted 1/16/17
I have tried several times to cancel my premium membership over the last month, and it keeps saying "Thank you for your response! You may not cancel your membership at this time.Your membership will not be cancelled until you click below.". Is there something wrong with my page? Another billing cycle has come and gone, and I can't really afford this right now.
Humms 
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Posted 1/16/17 , edited 8/14/17
You can't afford it?

But can you afford to contact support directly?
One Punch Mod
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Posted 1/16/17

jameson12345 wrote:

I have tried several times to cancel my premium membership over the last month, and it keeps saying "Thank you for your response! You may not cancel your membership at this time.Your membership will not be cancelled until you click below.". Is there something wrong with my page? Another billing cycle has come and gone, and I can't really afford this right now.


It does not look like the account you posted this from is currently a premium account, so maybe there is something glitchy. Your best bet, if you signed up directly through Crunchyroll and not iTunes, is to contact customer support. You can do so using the /contact form.
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