Post Reply Linking website to app on xbox
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Posted 1/16/17
I am a paid member on the CR app on my Xbox 1 but the website doesn't reflect that status. How do I link the two?
59817 cr points
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31 / M / Dallas, TX
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Posted 1/18/17

XGCGWOLF wrote:

I am a paid member on the CR app on my Xbox 1 but the website doesn't reflect that status. How do I link the two?


You need to log in to the website using your paid account.
11 cr points
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Posted 1/18/17
I have tried but it tells me that account isn't found and this is the account that should be linked to that one.
But when I tried setting up my tag name it told me my paid account on the Xbox 1 was already taken.
59817 cr points
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31 / M / Dallas, TX
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Posted 1/18/17

XGCGWOLF wrote:

I have tried but it tells me that account isn't found and this is the account that should be linked to that one.
But when I tried setting up my tag name it told me my paid account on the Xbox 1 was already taken.


You could either /nuke the account you can log into on PC, and use that to set the name on the Xbox account, or choose a different username. You can't link two existing accounts on CR.

You may also want to /contact customer support directly to see if they can perform any kind of account recovery steps.
Der Zoodirektor
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Posted 1/19/17

XGCGWOLF wrote:

I am a paid member on the CR app on my Xbox 1 but the website doesn't reflect that status. How do I link the two?


Bring up the start menu in the app, it should show you which email address your account on the Xbox is associated to.
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