Post Reply Problem Resolved
HannoX 
1183 cr points
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66 / M
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Posted 1/18/17
The problem with my not being able to use my credit card to renew my Premium membership has been resolved. It was fixed by having customer support delete my account and reregistering. I was even able to use the same user name and password. Of course, my CR points and all the rest were lost, but that's a minor issue. I'm finally able to once more watch anime on the same day and not have to watch commercials. I just wish it hadn't taken a month, but thank you CR customer support.
hazkal 
53022 cr points
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37 / M / Rochester, NY
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Posted 1/21/17
Was your anime queue preserved or did you lose that as well? What about your watch history?
One Punch Mod
98384 cr points
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F / Boston-ish
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Posted 1/21/17 , edited 1/21/17

hazkal wrote:

Was your anime queue preserved or did you lose that as well? What about your watch history?


If the account was deleted as stated, then all of that would have been lost. Basically seems the account was deleted, and then he was able to create a new account using the same username and password.
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