Post Reply one piece and chain chronicles video isnt working right
294 cr points
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22 / M / Hawaii
Online
Posted 1/21/17
one peiece and chain chronicles video isnt working right, its heavily degraded video and audio on the new episode for both please fix
105325 cr points
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57 / M / U.S.A. (mid-south)
Offline
Posted 1/22/17

OmegaJohnBlack wrote:

one peiece and chain chronicles video isnt working right, its heavily degraded video and audio on the new episode for both please fix

Even if someone from customer service saw your message, it lacks the information to make it useful, as you didn't mention what you were viewing on. It isn't as if each episode on CR uses only a single file for all devices and resolutions.

Your post in "Site Support / Minor Questions" would imply that the issue was with the video on the website, not a device, but unless you were using the beta HTML5 player (I note you are Premium+ and thus have access to it), I'm betting that isn't the case since the Flash player uses fixed resolution files, not adaptive streaming (and if you were using the beta app, there is a different topic for feedback for that).


tl;dr: You didn't give CR enough info (and this forum is primarily for user to user support).

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