Post Reply Still not Premium
TXNuke 
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Posted 1/25/17
So I paid for crunchyroll because the card it was drawing from expired and it lapsed so I renewed it with a new card and after a week it still won't let me use premium service. When I try to process the order again, it says I'm already a premium member but my account doesn't get access to premium videos and I get more ads than playtime on the videos that I can watch.

If I don't have premium access by the weekend I'll cancel my account (if that's even possible, been seeing other people saying they can't cancel their subscriptions) and just forgo the site all together.

I've never waited more than a few days with a subscription to process since Windows XP was popular.
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Posted 1/25/17

TXNuke wrote:

So I paid for crunchyroll because the card it was drawing from expired and it lapsed so I renewed it with a new card and after a week it still won't let me use premium service. When I try to process the order again, it says I'm already a premium member but my account doesn't get access to premium videos and I get more ads than playtime on the videos that I can watch.

If I don't have premium access by the weekend I'll cancel my account (if that's even possible, been seeing other people saying they can't cancel their subscriptions) and just forgo the site all together.

I've never waited more than a few days with a subscription to process since Windows XP was popular.

Your profile shows you as a premium member so at least half of the process seems to have worked.
As for the missing premium privileges, did you at any point contact support?
There's not a lot the forum moderators can do for account related issues.

TXNuke 
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Posted 1/25/17
I did contact support, they activated a free premium on my account until they sort it out on their end. Guess mods can delete the post
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