Post Reply Password getting auto reset due to my login from another country
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Posted 1/30/17
Hey there.

Is there any way to stop crunchyroll from automatically resetting my password, because it thinks I'm sharing my account?

I'm just logging in from another country as I am on a business trip and it immediately changes my password without even a mail warning first.
I totally understand the security concerns - but at the same time this is really frustrating :/

regards,
carter
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Posted 1/30/17 , edited 1/30/17

cartercat wrote:

Hey there.

Is there any way to stop crunchyroll from automatically resetting my password, because it thinks I'm sharing my account?

I'm just logging in from another country as I am on a business trip and it immediately changes my password without even a mail warning first.
I totally understand the security concerns - but at the same time this is really frustrating :/

regards,
carter


It's because you are using a specific proxy service to circumvent our regional restrictions. That service is extremely shady and has a lot of fraud associated to it, so we frequently change the passwords of all of its users.
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Posted 1/30/17
Ah, I see. Thank you for the information and the quick reply :)

I didn't know it had that bad of a reputation.
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