Post Reply Can't Cancel My Payments
3 cr points
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Posted 1/30/17
Hello to all.

So I've recently deleted my PayPal account which I used to pay for my subscription and wanted to change it but I can't do this for the reason that I didn't remove my recurring payments from it when I deleted my account.
I've tried cancelling it through the Crunchyroll site after doing the small survey and it just gives me click on the box below to cancel but just refreshes the page and doesn't do anything.

I was wondering if someone could help me figure this out.

Thanks in advance
- Kingdom
59734 cr points
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31 / M / Dallas, TX
Online
Posted 1/30/17

K1NGDOM wrote:

Hello to all.

So I've recently deleted my PayPal account which I used to pay for my subscription and wanted to change it but I can't do this for the reason that I didn't remove my recurring payments from it when I deleted my account.
I've tried cancelling it through the Crunchyroll site after doing the small survey and it just gives me click on the box below to cancel but just refreshes the page and doesn't do anything.

I was wondering if someone could help me figure this out.


You should /contact customer support directly for billing issues.
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