Post Reply Weekly manga not updating AGAIN
25083 cr points
Send Message: Send PM GB Post
Offline
Posted 2/7/17
Fairy Tail 520 and Yamada-Kun 241 have not been uploaded yet, three hours after they were supposed to be. The manga software is clearly working, as Arpeggio of Blue Steel 83 WAS uploaded at that time. The continuing silence about these issues is indicative of very poor customer service on Crxuchyroll's part. There shouldn't be a recurring issue like this, but if there IS, it should be announced here, on this side, not just on Twitter or Tumblr or whatever.
6035 cr points
Send Message: Send PM GB Post
Offline
Posted 2/8/17 , edited 2/8/17
Trying to get Crunchyroll to care about providing reasonable customer service is fighting an unwinnable battle. Been there, tried that. They don't listen to their customers - they just seem to put the chapter up whenever they feel like it instead of going after the schedule. Writing to the support also doesn't work - the people there are polite enough, but they give the same standardized replies again and again, and when you ask about a chapter, they just say they don't know instead of actually reporting mistakes to their higher-ups.

As for Yamada-kun, I suggest you read it on Comixology where chapter 241 came out on time. It's a bit more expensive as you have to pay for each chapter, but since Yamada-kun is ending in two chapters anyway, it won't make much of a difference.

Actually, if Fairy Tail and Yamada-kun are the only series you read on Crunchyroll, I suggest you just use Comixology for both of them. Paying for each chapter is still cheaper than a Crunchyroll premium subscription, and Comixology seem to give more of a damn about their customers.
25083 cr points
Send Message: Send PM GB Post
Offline
Posted 2/8/17
FT and Yamada-kun are the only weeklies I follow, but not the sum total of the manga I read here.

And, 24 hours later, still nothing.
7101 cr points
Send Message: Send PM GB Post
26 / M
Offline
Posted 2/11/17
This is ridiculous! Halfway into week and I still don't see any FT Chapter 520! Is anyone else still having this problem?
29880 cr points
Send Message: Send PM GB Post
28 / M / New Jersey
Online
Posted 2/13/17
Also the Seven Deadly Sins chapter that is listed as 204 is actually 205. Last weeks 204 is still not on the site.
37738 cr points
Send Message: Send PM GB Post
31 / M / Usually right und...
Offline
Posted 2/13/17

erictbar wrote:

Also the Seven Deadly Sins chapter that is listed as 204 is actually 205. Last weeks 204 is still not on the site.


Ah, that explains the odd disconnect in continuity. I was wondering what was up with that.
25083 cr points
Send Message: Send PM GB Post
Offline
Posted 2/14/17
Support is very helpful in giving me meaningless answers, first saying it was an outage, then a problem with the staff who provide the content. Once they got confused about if it was a manga problem or an anime problem.
29880 cr points
Send Message: Send PM GB Post
28 / M / New Jersey
Online
Posted 2/14/17
Everything is up now except for Seven Deadly Sins ch. 204, which still shows ch. 205 in its slot.
25083 cr points
Send Message: Send PM GB Post
Offline
Posted 2/14/17
Skipping chapters for a week and then doing two the next week is a totally normal thing to do, certainly not worth mentioning or explaining to the paying customers!
7101 cr points
Send Message: Send PM GB Post
26 / M
Offline
Posted 2/15/17 , edited 2/15/17
And only on the day FT 521 was supposed to be released was something finally done about 520. But it's too late for that, because I've already cancelled my premium membership and relocated to Comixology. God forbid what kind of mistake they may make next week, when there's actually going to be a double chapter.
You must be logged in to post.