Refund from the charge?
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Posted 2/17/17 , edited 2/17/17
So I forgot to cancel the my premium acc this January, then I just recently got an email saying that I have now payed 6.95$ to crunchy roll for a premium membership, I want to cancel it and get a refund. Can I? It already said in paypal that the payment was now "Complete"
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Posted 2/17/17

AngeLhaha wrote:

So I forgot to cancel the my premium acc this January, then I just recently got an email saying that I have now payed 6.95$ to crunchy roll for a premium membership, I want to cancel it and get a refund. Can I? It already said in paypal that the payment was now "Complete"


You should contact customer support directly via the /contact form to see if they are willing to give you a refund.

To cancel so that you don't get billed further, see the Help/FAQ article:

https://help.crunchyroll.com/hc/en-us/articles/204545309-CANCEL-my-membership-

I've closed this thread since General Discussion is not the right place for customer support related questions.

We do have a separate help forum area with several different sections--which is primarily for users helping each other answer questions, although sometimes support staff do drop by. Here's a link to the most common category there, for future reference:

/forumcategory-391022/site-support-minor-questions
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