Post Reply Double Paying for Crunchyroll E-Mail?
217 cr points
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19 / M / нαωαιι
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Posted 2/23/17
So I just found out that you can link your VRV account to Crunchyroll, which I have. I bought Crunchyroll Premium a little after I got VRV [It wasn't working at the time so I had to contact customer support] But now my membership is reoccuring with the prepaid card for VRV [Crunchyroll VRV Prepaid Card]

After linking it, I had an E-Mail from Crunchyroll saying. "Looks like you are currently double paying for Crunchyroll Premium, both through Crunchyroll and on VRV. Please sign in and cancel your Crunchyroll payment at https://www.crunchyroll.com/acct/membership so you don't get charged twice."

"Please note you will still receive Premium access to Crunchyroll.com and Crunchyroll associated apps through your VRV subscription."

Now, this is where I get lost. I'm not sure how to cancel my Premium Membership on Crunchyroll but if I did, will I not get Premium on here, or will it work with VRV to pay for my membership here on Crunchyroll [Sorry if it doesn't make sense]

Also, since Crunchyroll doesn't have prepaid cards, could I just buy the VRV prepaid cards and redeem it on VRV to still have my Premium Membership on Crunchyroll? Because I don't have a credit card and I've been buying iTunes card to pay for my monthly membership on Crunchyroll but I'm not sure how to disable it. It's confusing, but it will be good if you can pay with a VRV Prepaid card to Crunchyroll but I'll just have to sign in to VRV and redeem it from there. Someone please help, I'm a bit confused.

Thanks!
Der Zoodirektor
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35 / M / Germany
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Posted 2/23/17
Your VRV Premium service will carry over to the Crunchyroll website as long as the accounts are linked.
As you are subscribed on Crunchyroll via iTunes, you need to cancel on iTunes.
217 cr points
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19 / M / нαωαιι
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Posted 2/23/17

shinryou wrote:

Your VRV Premium service will carry over to the Crunchyroll website as long as the accounts are linked.
As you are subscribed on Crunchyroll via iTunes, you need to cancel on iTunes.


Thank you so much, I canceled my iTunes subscription so it should carry on with the VRV Prepaid Card?

Der Zoodirektor
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35 / M / Germany
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Posted 2/23/17

VisionKibou wrote:


shinryou wrote:

Your VRV Premium service will carry over to the Crunchyroll website as long as the accounts are linked.
As you are subscribed on Crunchyroll via iTunes, you need to cancel on iTunes.


Thank you so much, I canceled my iTunes subscription so it should carry on with the VRV Prepaid Card?



If you totally want to avoid paying on 2 services at the same time, just wait until the current month on Crunchyroll has expired. It's only about another 2 weeks.
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30 / M / vista, ca
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Posted 13 hours ago , edited 13 hours ago
I keep getting the email that im Double Paying for Crunchyroll through vrv, i paid for a year of CR and when ever i click the cancel membership process it still says im enrolled i have already canceled through paypal but it still says im enrolled in auto renewal and i keep getting the emails
One Punch Mod
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Posted 9 hours ago

maxshlong69 wrote:

I keep getting the email that im Double Paying for Crunchyroll through vrv, i paid for a year of CR and when ever i click the cancel membership process it still says im enrolled i have already canceled through paypal but it still says im enrolled in auto renewal and i keep getting the emails


I'd suggest contacting customer support to see what they can do. The fact that it's a year membership is probably significant. Here's the link /contact
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