Post Reply An Open Letter to CR from a Subscriber concerning VRV
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26 / F / Oregon
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Posted 2/23/17
To Crunchyroll,

I've been a Crunchyroll premium member for a long time, and am thankful for CR's fantastic service. I am a strong advocate of supporting official releases of anime; I am also a subscriber to Funimation and Netflix, and make every effort to always watch series via official means to support studios.

However, with the rise of crowdfunding, subscription services have occasionally been subject to a more dubious use: trying to milk more money out of a series that has already been paid for by fans with the intent to be released for free.

This is the case with Cartoon Hangover's Bee and Puppycat, a series that was supposedly fully funded by its crowdfunding campaign. The series was set to be released to fans internationally for free.

However, eventually Hangover decided to only release the crowdfunded series on a paid, US-insulated platform to milk more money out of the production. Hangover posted a video to Youtube, their original planned release platform, claiming the series needed more funding as the reason. This shows a great deal of irresponsibility with the crowdfunding income from a professional animation studio who should know how to handle a budget; the campaign reached several of its stretch goals, after all. Due to this dubious change and an all-around botched release, many people who helped pay for the show have been unable to watch Bee and Puppycat at all, even though they're the reason the production exists.

While I'd like to believe CR's decision to allow Hangover to use their new network for this scam-like behavior is out of ignorance, regardless I cannot support VRV when it seems to be at best turning a blind eye to this disrespectful behavior. I have no problem with Hangover using VRV to monetize other shows such as Bravest Warriors, and fully believe Frederator has the right to choose the best platform to monetize their work so they can create more quality content. However, just because Frederator may technically have the legal rights over Bee and Puppycat to screw the fans over, that doesn't make the behavior any less greedy, irresponsible, and disrespectful to the animation community.

As a premium subscriber to CR, who respects the right for creators to monetize their shows in most cases, I cannot support VRV when it hosts programming that takes advantage of crowd funders. Until Bee and Puppycat is either taken off VRV or also given a free, international official release by Cartoon Hangover, I refuse to subscribe to VRV and will encourage others to do the same.

In short, please hold Cartoon Hangover accountable for respecting the fans who pay to make animation possible - the way Crunchyroll respects them - and do not allow them to host the current season of Bee and Puppycat on your publishing platform for monetization.

Thank you for your time.
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31 / M / Dallas, TX
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Posted 2/23/17


I just logged out of the VRV app on my Android phone, and was able to view 5 different videos for Bee and PuppyCat without being logged in:
- "Bee and PuppyCat"
- "Food Farmer"
- "Beach Cats"
- "Birthday Game"
- "Toast Dogs, Wedding Donut"

So the episodes do appear to be free, but ad-supported, on the VRV Cartoon Hangover channel. Maybe I don't understand the complaint, as just another user.
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26 / F / Oregon
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Posted 2/23/17 , edited 2/23/17
They're only available in the US, despite an international audience backing the production so that it would be available, internationally, for free.

In other news, VRV's Tumblr replied to me with a lovely slap in the face: http://netbug009.tumblr.com/post/157633876202/an-open-letter-to-cr-from-a-subscriber-concerning

I wrote a blog entry about the details of the situation if you need clarification: http://blog.hypergraphia.net/index.php/2016/12/01/hungover-the-actual-problem-with-frederator-and-vrv/
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31 / M / Dallas, TX
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Posted 2/23/17

Netbug009 wrote:

They're only available in the US, despite an international audience backing the production so that it would be available, internationally, for free.

In other news, VRV's Tumblr replied to me with a lovely slap in the face: http://netbug009.tumblr.com/post/157633876202/an-open-letter-to-cr-from-a-subscriber-concerning

I wrote a blog entry about the details of the situation if you need clarification: http://blog.hypergraphia.net/index.php/2016/12/01/hungover-the-actual-problem-with-frederator-and-vrv/


Since this seemed to be Frederator's first KS project, I wouldn't be surprised if, not having experience with the platform, costs ballooned unexpectedly, between KS fees costs of physical backer goods. I may have missed it, but I glanced over the details, but didn't see anything leading me to believe there was a promise to make the content free for everyone. Hopefully, VRV can sort out the international streaming, they do seem to be making progress, so that people outside the US can see it too.

Maybe it's just my outlook. With so many horror stories from video game crowdfunded projects, if I back a project, or an creator on Patreon, I don't have any expectations about getting anything in return, except to help them create cool stuff. I'll get physical goods eventually, or not.
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26 / F / Oregon
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Posted 2/23/17
If Frederator underestimated funds unintentionally, the least they could do is apologize to those effected. Instead, they've acted like they've done nothing wrong and even shamed international fans who have to watch the series on unofficial platforms, saying these same people who funded the show aren't supporting it.
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