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Post Reply VRV full membership not working on CR.com
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36 / M
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Posted 3/6/17 , edited 3/6/17
ok so I took the plunge and got a full VRV membership, followed the directions and canceled my Membership on CR and linked my account

everything was working fine, VRV website says I have premium CR premium membership
but CrunchyRoll.com says my free trial has ended and I'm no longer able to watch anything
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31 / M / Dallas, TX
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Posted 3/6/17

PhantomHelix wrote:

ok so I took the plunge and got a full VRV membership, followed the directions and canceled my Membership on CR and linked my account

everything was working fine, VRV website says I have premium CR premium membership
but CrunchyRoll.com says my free trial has ended and I'm no longer able to watch anything


I'm actually having the same problem, and still waiting for a fix. But I don't think it's a widespread issue.

When you linked your account, did you sign in to CR using your username or email address?
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36 / M
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Posted 3/6/17
Always username 1Password signs into all my websites
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21 / M
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Posted 3/7/17
Also have the same problem!

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Posted 3/8/17
Same here. What in the world Crunchyroll!!!!
Pytry 
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Posted 3/8/17
Same here.
Created VRV.
Linked accounts.
Upgrade VRV to bundle membership.
Cancelled CrunchyRoll premium.
Can't access CrunchyRoll Anime nor Manga premium content.
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28 / M
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Posted 3/9/17 , edited 3/9/17
Same here I am no longer a premium member.

Edit: ok I think I know what's going on. On VRV I am a premium member for all channels due to the combo pack and I linked my account. The problems lies with us cancelling our crunchyroll accounts. The system does not reverse link the accounts so we basically signed ourselves up to leave the CR site and deal exclusively with VRV. Crunchyroll please fix this. I like the controls and layout of the CR app more than VRV and I already have all my saved shows on the CR app.
Der Zoodirektor
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Posted 3/9/17 , edited 3/9/17

RedDragon777 wrote:

Same here I am no longer a premium member.

Edit: ok I think I know what's going on. On VRV I am a premium member for all channels due to the combo pack and I linked my account. The problems lies with us cancelling our crunchyroll accounts. The system does not reverse link the accounts so we basically signed ourselves up to leave the CR site and deal exclusively with VRV. Crunchyroll please fix this. I like the controls and layout of the CR app more than VRV and I already have all my saved shows on the CR app.


Can you try linking your accounts again?


PhantomHelix wrote:

ok so I took the plunge and got a full VRV membership, followed the directions and canceled my Membership on CR and linked my account

everything was working fine, VRV website says I have premium CR premium membership
but CrunchyRoll.com says my free trial has ended and I'm no longer able to watch anything



Montezuma96 wrote:

Also have the same problem!




MachineK9 wrote:

Same here. What in the world Crunchyroll!!!!


Likewise, re-link.
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28 / M
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Posted 3/9/17
Says my crunchyroll account is a normal account and not premium
Der Zoodirektor
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Posted 3/9/17

RedDragon777 wrote:

Says my crunchyroll account is a normal account and not premium


Well, that's true. But your VRV account should be premium, correct?
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Posted 3/9/17 , edited 4/2/17
How do I unlink accounts?

I went to the VRV website in the "Link Accounts" tab and I can't find anything to click on and there's nothing about it in the "Account Settings" tab. in the "Link Accounts" tab it says im linked to my account, but says im not a premium member on crunchyroll.

For me my VRV account has the combo pack so I can access everything in the VRV app, but not the premium content on the crunchyroll website
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28 / M
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Posted 3/9/17
Yes my vrv says premium but when I log into the CR app or website it tells me to try premium. All of my saved shows are on the app and my wife uses the app as well on the PS4.
Der Zoodirektor
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Posted 3/10/17

RedDragon777 wrote:

Yes my vrv says premium but when I log into the CR app or website it tells me to try premium. All of my saved shows are on the app and my wife uses the app as well on the PS4.


Does it still show that your accounts are linked on the VRV website?
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28 / M
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Posted 3/10/17
Yes it does but when I look at my linked account it says "not premium". I have the combo pack and I can access everything on the VRV app just not on the CR app. If we could link our VRV account to CR website I think that would solve all of this.
xebon 
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42 / M
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Posted 3/10/17
same here, lost premium on crunchyroll
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