Post Reply I want to downgrade my Premium+ to Premium, but it is unavailable?
183 cr points
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21 / M / California
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Posted 3/14/17
The Current Billing Method saus $6.95 per month, but the Billing Rate says $11.95 monthly.

I want the $6.95 rates, but when I go to the billing page, it says the Premium is unavailable and that the Premium+ is my current plan. What do I do?
One Punch Mod
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Posted 3/14/17

keothehero wrote:

The Current Billing Method saus $6.95 per month, but the Billing Rate says $11.95 monthly.

I want the $6.95 rates, but when I go to the billing page, it says the Premium is unavailable and that the Premium+ is my current plan. What do I do?


As far as I know you can't automatically do a downgrade. You need to first cancel your current premium+ membership (it will expire when the current period you've already paid for ends, unless you are on a trial--in that case it ends right away), then sign up for the regular premium membership once your account is back at "Normal."
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21 / M / California
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Posted 3/14/17
Haha wow so my Premium+ membership that was supposed to expire this month just ended itself prematurely and when I resigned up, they already charged me with the Premium membership fee for this month? What a great system.
Der Zoodirektor
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Posted 3/14/17

keothehero wrote:

Haha wow so my Premium+ membership that was supposed to expire this month just ended itself prematurely and when I resigned up, they already charged me with the Premium membership fee for this month? What a great system.


You terminated your membership just after you made the plan switch for the proper renewal. You were already set to switch down to regular Premium.. :/
183 cr points
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21 / M / California
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Posted 3/15/17
It made me a free member when I did the plan switch. Once I clicked the button, it just removed any Premium from my account.
17694 cr points
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27 / M / Chicago,IL
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Posted 3/16/17
So to upgrade i need to cancel my prem and wait for it to expire? Then sign up for Prem+?
Seems kinda silly too me...
One Punch Mod
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Posted 3/17/17

MrChamploo wrote:

So to upgrade i need to cancel my prem and wait for it to expire? Then sign up for Prem+?
Seems kinda silly too me...


I think you can upgrade without canceling in between. Just not downgrade--but having seen shinryou's reply, I'm not completely sure that it wasn't possible to downgrade in one step and that the OP's confusion wasn't originally due to the way CR shows things on the account page when one has done that.
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