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Post Reply Stuck on "Retreiving"
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Posted 4/11/17
Roku TV 5302X
Insignia model NS-32DR420NA16
Software version 7.5.0 build 4111-12
Cruchyroll Version 3.0 build 300000

I'm not able to watch anything from Yowamushi Pedal New Generation 11+ or Tiger Mask W 22+. This is extremely irritating since watching on my TV is one of the main reasons I've subscribed to this service.
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Posted 4/12/17
Having the same issue here, adding my TV info:

- Roku TV: 5107X
- Modelo TCL: 32S3800
- Versión del firmware: 7.5.0 - compilación 4111-08
- DNS Primario: 8.8.8.8
- DNS Secundario: 8.8.4.4
- Crunchyroll Versión 3.0 - compilación 300000
1046 cr points
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23 / M / New York
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Posted 4/14/17

JihadPhnx wrote:

Roku TV 5302X
Insignia model NS-32DR420NA16
Software version 7.5.0 build 4111-12
Cruchyroll Version 3.0 build 300000

I'm not able to watch anything from Yowamushi Pedal New Generation 11+ or Tiger Mask W 22+. This is extremely irritating since watching on my TV is one of the main reasons I've subscribed to this service.


I have the exact same TV and also bought the service for the same reason. I'm not able to watch Attack on Titan, KADO, Berserk, etc... Please fix ASAP... or hire me to fix for y'all.
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Posted 4/14/17 , edited 4/14/17

shinryou wrote:

Can you guys provide some model information about your Rokus? That'd help us a lot to figure out the issue.


ROKU TV: 5107X
TCL MODEL: 32S3800
SOFTWARE VERSION: 7.5.0 BUILD 4111-08
CRUNCHYROLL VERSION 3.0 BUILD 300000

Any relatively new episodes of a series refuse to play, miss kobayahi's dragon maid episode 12, 13, Attack on titan episode 27, my hero academia episode 15, just to name a few.



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46 / F / Amarillo, TX Unit...
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Posted 4/15/17
Roku TV
tv is insginia
model: NS-48DR510NA17
383 cr points
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47 / M / Mexico
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Posted 4/15/17
Roku 2 XD
Model 3050x
Roku Firmware 7.5.0 (build 4099)
Crunchyroll App 3.0 (8/dec/2015)

As for an example, try Heybot! episode 28, but anything from two weeks ago to today just keeps showing the "Loading, please wait" after showing 10-20 seconds or so of video. Remember you have to be logged in with a premium account, otherwise you will not have any problem.
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Posted 4/17/17
Roku tv 5135x
TLC model 40fs3750
Software version 7.5.2 build 4080-08
Crunchyroll app version 3.0 build 300000
Doesn't play any of the newer episodes from about the last month or so
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Posted 4/18/17
Since its only for newer episodes around a month back from the comments in this forum something must have changed...
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30 / M / Hawaii
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Posted 4/22/17
Having the same issue as all of the above.. however, today, Crunchyroll isn't even loading. I was just watching G Gundam on it last night.

Model: Sharp 43" LC-43LB481U
Software version: 7.6.0 build 4112-13
Crunchyroll app: version 3.0 build 300000
12038 cr points
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F / U.S
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Posted 4/22/17
This problem is still happening, btw, and has persisted to cover all episodes of Boruto, Clockwork Planet, The Royal Tutor, and all season 2 episodes of My Hero Academia and Attack on Titan.
27021 cr points
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31 / M
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Posted 4/23/17
Seems I'll have to put my subscription on hold. Crunchyroll support is of no use. I tried to link my premium account to vrv, but it says I'm not a premium member. I don't want to have to project my internet browser to my tv and I dislike watching on mobile screens.
59887 cr points
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31 / M / Dallas, TX
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Posted 4/23/17

Kuroitaiyo wrote:

Seems I'll have to put my subscription on hold. Crunchyroll support is of no use. I tried to link my premium account to vrv, but it says I'm not a premium member. I don't want to have to project my internet browser to my tv and I dislike watching on mobile screens.


It can sometimes take a few hours for your premium status to reflect on the other service after linking your VRV and CR accounts.
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61 / M / Earth
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Posted 4/23/17
It took mine overnight for the link to VRV to take effect, and another person reported 17 hours. If after that it still doesn't work, then you need to contact VRV support link, not CR's.

https://help.vrv.co/hc/en-us/requests/new
4007 cr points
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Posted 4/24/17
My crunchroll just keep loading and starting over is been doing this for a month now so if it can't be fixed please let me know
4007 cr points
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Posted 4/24/17
I may have to put my crunchroll on hold until they fix it do Hulu have these shows anyone know
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