Post Reply Cannot purchase premium on site or app
3 cr points
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Posted 3/23/17
It keeps saying an error has occured after I enter my card info and hit submit. I verified the info was correct.. many times over. It also says I have used my card, which is a MasterCard btw, for the trial when in fact I haven't. I just want to watch anime without commercials >='( it tells me something along the lines of only being allowed to have one free trial when I try to upgrade on the site. I have also verified my email. Plz help.
10 cr points
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26 / M
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Posted 3/24/17
I am having the same problems with my mastercard, can you please help, all information is entered correct but keep getting an error message

Many thaks
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