Post Reply Can't Cancel Subscription?
3 cr points
Send Message: Send PM GB Post
Posted 3/31/17 , edited 3/31/17
I'm currently trying to stop recurring payments and cancel my membership temporarily, because I'm out of work and just need to hold back on the anime until I get a job again. Unfortunately, for more than a week now the site has been giving me an error where I can't change my subscription details via my profile, and when I try to directly stop recurring payments, it takes me to the survey about dropping membership, which I complete, and then gives me this message when I attempt to submit the form:
Otter Modder
51208 cr points
Send Message: Send PM GB Post
25 / M / Florida
Posted 3/31/17
You should /contact support and they will be able to help you out.
You must be logged in to post.