Post Reply Can't Cancel Subscription?
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Posted 3/31/17 , edited 3/31/17
I'm currently trying to stop recurring payments and cancel my membership temporarily, because I'm out of work and just need to hold back on the anime until I get a job again. Unfortunately, for more than a week now the site has been giving me an error where I can't change my subscription details via my profile, and when I try to directly stop recurring payments, it takes me to the survey about dropping membership, which I complete, and then gives me this message when I attempt to submit the form:
Otter Modder
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Posted 3/31/17
You should /contact support and they will be able to help you out.
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