Post Reply Can't Cancel Membership
9 cr points
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Posted 4/1/17
For several days now I have attempted to cancel my premium membership. I purchased it on my android phone, however when I go to end recurring payments, the message tells me that i purchased it through apple, even though i do not own an Apple device or have an Apple ID. Every time I try to fill out a support form I get the same answer, and never get help, because it keeps telling me that it was purchased through Apple. I need help cancelling my premium membership.
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31 / M / Dallas, TX
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Posted 4/1/17

Kappa41920 wrote:

For several days now I have attempted to cancel my premium membership. I purchased it on my android phone, however when I go to end recurring payments, the message tells me that i purchased it through apple, even though i do not own an Apple device or have an Apple ID. Every time I try to fill out a support form I get the same answer, and never get help, because it keeps telling me that it was purchased through Apple. I need help cancelling my premium membership.


You should /contact customer support directly for all billing issues.
9 cr points
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Posted 4/1/17
I have about 3 or for times and I get the exact same reply every time.
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