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Post Reply Pending Checkouts
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118 / M
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Posted 4/1/17 , edited 4/1/17
I've been waiting 7+ hours for this problem to resolve itself. Any update?
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Posted 4/1/17 , edited 4/1/17
I have pending checkouts also, though it went through my Paypal and is PAID. It shouldn't be taking peoples money, and then not allowing them access. I'll give this a little time, but if it's not fixed soon, I will request a refund.
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Posted 4/1/17 , edited 4/1/17
I am having the same problem. I was a subscriber in 2015 and now I am signing up again. I used apple pay the first time and when that didn't work I tried from the website. That now states that I have pending transactions. I use a Mastercard. Any advice or suggestions? It worked beautifully in 2015.
anfex 
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28 / M
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Posted 4/1/17 , edited 4/2/17
I know this is not the same, but close enough.

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22 / F / iowa
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Posted 4/1/17 , edited 4/2/17
I tried to get a membership on my phone through the app. it didn't go through. So I used my laptop. Now It says I have 2 pending purchases and am not a premium member. Don't know what to do. All I wanted to do is watch attack on titan and now I don't know if they are going to take too much money off my card cause my bank app is down. So crap.
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Posted 4/2/17 , edited 4/2/17
I finally decided to get a membership today, and gave them my payment information... and now I also have the "pending purchase" and I'm stuck with a free membership right now. :/
From the message they posted earlier I suppose it's being worked on right now, which is great! But I honestly think they should've put a "please refrain from signing up at the moment, we are working through some issues" or something. I would be fine waiting to sign up until the issue was solved, but instead I'm really anxious hoping it doesn't cause any issues with my new account.
EDIT: looks like it's been solved on my end! Phew!
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28 / M
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Posted 4/2/17 , edited 4/2/17
Yeah I'm having the same issue and it has been like this for over 12 hours for me. Pending checkout stopping me from upgrading. I'm from UK and i'm trying to use PayPal to pay this time. Used to be a member back in 2015 and used a card which worked fine. Anyone know if one form of payment is better?
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Posted 4/2/17 , edited 4/2/17
still not solved

I guess i really chose to get crunchyroll premium at a bad time
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Puerto Rico
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Posted 4/2/17 , edited 4/2/17
Fixed in about 5.5 hours...... I want to think that many people got premium because AoT and the site couldn't handle it. I've had premium before and this is the first time I've had any kind of problem with it.
anfex 
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28 / M
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Posted 4/2/17 , edited 4/2/17
Ok, so I wanted to add that it was finally solved, for me it took around 7 hours.

I hope it is solved for you guys soon.

Bye.
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Posted 4/2/17 , edited 4/2/17
not solved for me ...
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25 / M
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Posted 4/2/17 , edited 4/2/17
Just went through checkout and mine says pending too was hoping to watch Titan this morning before my friends all spoil it for me

Edit: it looks like a lot of people who say they've been waiting a long time have premium on their accounts now so hopefully that'll be the same for mine?
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Posted 4/2/17 , edited 4/2/17
yes, it works now
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Posted 4/2/17 , edited 4/2/17
im having this issue now, just starting to get mad
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Posted 4/2/17 , edited 4/2/17
Same issue i paid 1 month premium skipped the free trial though my money got taken from paypal and i got a time out shiz and not my premium so crunchyroll took my money but didnt give me what i paid for...
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