Post Reply Premium Difficulties
3 cr points
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Posted 4/1/17
I purchased premium on my iPad but everytime I try to watch a premium episode, the app tells me that I need premium to watch this and brings me to the start your free trial page and when I press start free trial it would go to a different place that says Congratulations! You are now a Premium member! But as soon as I press start watching and go to a premium episode it tells me to get premium. And I tried and tried and tried but it still wont work. Please help me with my issue. I would have just wasted 7 dollars on nothing.
59734 cr points
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31 / M / Dallas, TX
Online
Posted 4/1/17

Photoisland wrote:

I purchased premium on my iPad but everytime I try to watch a premium episode, the app tells me that I need premium to watch this and brings me to the start your free trial page and when I press start free trial it would go to a different place that says Congratulations! You are now a Premium member! But as soon as I press start watching and go to a premium episode it tells me to get premium. And I tried and tried and tried but it still wont work. Please help me with my issue. I would have just wasted 7 dollars on nothing.


You should /contact customer support for any billing issues.
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