Post Reply Unauthorized Request!
5 cr points
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Posted 4/1/17 , edited 5/2/17
I have entered all the requested information and I am getting the error "Unauthorized Request". I just want to watch attack on titan!!!!!!
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Posted 5/2/17
please for the love of god these dodge ads are so repetitive
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25 / M / Wisconsin
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Posted 5/19/17
Im having this problem too.....wtf..
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23 / M
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Posted 6/1/17 , edited 6/1/17
help
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Posted 6/16/17
I can't start my free trial either
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Posted 6/16/17 , edited 6/16/17
Im trying to upgrade to premium and I'm getting the same message! Also, does anyone know where to find the code for when you are "syncing" your device?
33005 cr points
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Posted 6/16/17
I assume the payment system is broken. I can't watch premium content without commercials. When I try to cancel and rebuy premium access, the system keeps crashing.
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118 / M
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Posted 6/17/17
Having the same issue. Tried to sign up for Premium last night and this morning. No dice.
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19 / F
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Posted 6/18/17
I'm experiencing the same issue. Things that my help; I attempted to use a new card, when rejected I attempted to switch card types (from visa to master); both are valid cards and have never been rejected or declined before. Paypal seems to get further but I've never used Paypal in my life so I'm hesitant to use it as a default payment method, especially since I see threads about Paypal payment issues as well.

I'm a new user, too, so I shouldn't be having payment issues.
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19 / F
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Posted 6/18/17
Contacted staff; immediately got 3 emails. 1st; basic "someone will contact you soon!" stuff, 2nd; "did you make sure to check the Knowledge base?" which is frustratingly laughable, and 3rd; "Sorry about this unknown issue. You don't have a a premium account but I'll activate the trial for you". I refreshed the page and it seems to be working. They also included a link but to be honest the email is worded strangely and is a bit difficult to understand.

TLDR: contact staff, they'll get back to you and fix your account because it is an account issue that they seem to know of and are working on.

(that may be wishful thinking but I worked in a customer service contact center and know how these things tend to go.)
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Posted 8/4/17 , edited 26 days ago
Head to premium comparison and click "skip the free trial" and it should work it worked for me
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