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5 cr points
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Posted 4/1/17
Why do we have to put in our payment details BEFORE the free trial? That's the only reason I haven't gotten one yet.
5 cr points
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Posted 4/1/17
I think it's so that they can charge you if you forget to cancel before the free trial ends. Right now I am unable to even start a free trial so you might want to wait until they fix the site or what you want watch becomes available for free users.
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30 / M
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Posted 4/1/17
Same issue with the free trial not working for me.

And this isn't an exact answer but I imagine CR needs a payment method beforehand to prevent people from just creating a new account every 14/30 days and starting a new trial. Basically, a way of preventing free premium use.
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57 / M / U.S.A. (mid-south)
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Posted 4/1/17 , edited 4/1/17

_Senkai_ wrote:

Why do we have to put in our payment details BEFORE the free trial? That's the only reason I haven't gotten one yet.

Both of the above answers are correct.

Services know that people tend not to take action. That means they not only tend not to subscribe at the end of the free trial if they want a service (often putting it off to another time), but also they forget to cancel.

Requiring a payment method in advance also makes it far more difficult to generate multiple identities, and just keep cycling free trials. Multiple credit cards, iTunes accounts (with payment info attached), or PayPal accounts are far harder to set up than just getting a new e-mail address is.


CR is far from the only service to work this way. You'll have a difficult time of finding any online video service that doesn't require payment information up front for a free trial.

Keep in mind this is a trial. I doubt many of the people complaining about having to put in payment information have any intention of subscribing. They simply want a period of premium service for free.

If you want true "no strings attached" premium viewing, look around for 48 hour guest pass codes. You can use up to 10 in a 6 month period.

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