Post Reply Can't update my payment method
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Posted 4/1/17
I can't renew my subscription. My credit card expired and I had to get a new card with a new number. I can't update my payment methods under settings or even add a new payment source without being told an error occurred. I want to renew my premium membership for the year.
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Posted 4/1/17

Tindomul_ wrote:

I can't renew my subscription. My credit card expired and I had to get a new card with a new number. I can't update my payment methods under settings or even add a new payment source without being told an error occurred. I want to renew my premium membership for the year.


You may need to wait for your current premium membership before you can renew using a different payment method. If you're still having issues, you should reach out to customer support using the /contact form.
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Posted 4/2/17
Can I renew at regular and just say the hell with the premium membership
Since apparently the extra money doesn't help with technical errors with the website?
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