Post Reply My account was "not found" after getting premium
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Posted 4/2/17 , edited 4/2/17
So I had gotten a premium+ membership from a discord giveaway on Friday and today when I open the IOS app, it shows I've been signed out and my account cannot be found. I make a new account with the same email, and my premium membership is gone. I am very disappointed, I'm not sure if I've been hacked or what but I would like some help in getting the membership back. Please note I am using a different account currently which has no membership.

Attached pictures(screenshots)

1. Picture of my account getting emailed a changed password two days ago


2. Proof of membership ticket



I would also like to know what happened to my account if it was hacked or email was changed.
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Posted 4/2/17
The pictures didn't post from iPad I'll post from PC later today
One Punch Mod
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Posted 4/2/17 , edited 4/2/17

Immp wrote:

The pictures didn't post from iPad I'll post from PC later today


You just need to edit your post. There are two things wrong with the image IDs, and they don't have anything to do with posting from iPad v PC.

1) There's a bug that inserts a $ sign into the ID that should not be there. You can manually remove that.

2) For some reason, your images are missing your user name -- if you didn't manually remove that part, and it just uploaded that way, there may be another new bug

Just edit your post and add your username before the colon and remove the $ after it, and the image should appear. (You can "Preview Edit" to check.)
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Posted 4/2/17 , edited 4/2/17
Oh ok thanks, it was because I set my username after making the post
Der Zoodirektor
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Posted 4/2/17

Immp wrote:

Oh ok thanks, it was because I set my username after making the post


The code you received in that giveaway was bought with a stolen account.
We destroy all accounts that are used to redeem codes acquired through fraudulent means.

We'd be very happy if you could share with us from whom exactly you received the code.
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Posted 4/2/17
Oh thank god, I thought my account got hacked. Sure I'll tell you who it is, just message me because idk if you want their Crunchyroll or discord or what
Der Zoodirektor
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Posted 4/2/17

Immp wrote:

Oh thank god, I thought my account got hacked. Sure I'll tell you who it is, just message me because idk if you want their Crunchyroll or discord or what


Just send me a direct message.
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