Post Reply Can't Change My Payment Option
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Posted 4/9/17
So my old debit card has expired and so my account has lapsed in to a free account, but when I try to go to Payment Methods I get an error on the site and as such I can't add my new card in order to return to a premium account. Does anyone have a solution for this?
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Posted 4/9/17 , edited 4/9/17

Krustoficus wrote:

So my old debit card has expired and so my account has lapsed in to a free account, but when I try to go to Payment Methods I get an error on the site and as such I can't add my new card in order to return to a premium account. Does anyone have a solution for this?


All responses to this question i have seen here are to the effect of this:

Cancel recurring payments
Wait for subscription to expire
delete old card
re-subscribe with the new one

I can't definitively say that works, because I've never done it myself, I've always used paypal instead of having yet another website storing my CC information.

Failing that, /contact support...
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Posted 4/9/17 , edited 4/9/17
Hmm, the problem unfortunately means that I can't access Payment Methods at all so I guess I'll have to go straight to contacting them. Thanks for the help though!
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