Post Reply Premium acount help
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Posted 4/17/17
All right. I'm having some trouble here, that is connected to some trouble I had with my combo platter trial on VRV, which I got cleared up. Anyway, my net was out for a week and when I returned I found that the subscription did not properly cancel/switch from a free to paid account. I had to cancel and sign back up to get it working again, and said platter on VRV includes crunchyroll. The accounts ARE linked. Now, I got things fixed over there, but on Crunchyroll it STILL says I'm not an premium account holder. I couldn't find a question related to this, and I can't find a way to directly contact anyone. Need help here....
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Posted 4/17/17 , edited 4/17/17

Incaros wrote:

I couldn't find a question related to this, and I can't find a way to directly contact anyone. Need help here....

You can contact them direction via their Contact Us form: http://www.crunchyroll.com/help?topic=contact. Hope that helps. Cheers.
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Posted 4/17/17
It might. Since it's late, I'll just wait until tomorrow to see if there is any change or not.
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