Post Reply Can't Load Videos on PC only
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Posted 4/18/17 , edited 4/18/17
Hi Everyone,

I'm having issues with loading my anime for the past week and a half. Any 720p or 1080p will not load efficiently, I know what most of you will say that "it's my net that's the issue" However I have tested my net and that is not the case, I can download 720p and 1080p videos on my PS4 just fine, but for some reason I can load these properly on my PC.

I tried different bowers (Current bowers google chrome), I have tried the DSN Crunchyroll support has informed me of, but nothing is working and it's becoming annoying now. I have even deleted my all my files on my browser from the beginning of time (Cookies, Auto fill and son on, but not my download history)

Would anyone know what I can do to resolve this? I pay monthly for this and I would really like this fixed as I don't want to cancel my sub because I love this site.

One one final note. I also am subbed to Anime Lab and i have no issues with downloading 1080p or 720p from their site.

PLEASE HELP!!! MANY THANKS IN ADVANCE FOR ANYONE THAT CAN THINK OF SOMETHING I CAN DO TO FIX THIS!!!!


Der Zoodirektor
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Posted 4/18/17
I assume you are in Australia then?
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Posted 4/18/17 , edited 4/18/17
Yes I am.

But it never was an issue at all till about a week and a half ago, I also have no issue with my other devices example PS4.
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Posted 4/20/17 , edited 4/20/17
This Could possibly be due to peak hours.

if this is the case then Crunchyroll needs to address this issue, as I'm paying a monthly sub and I expect a level of service.

Though this never was an issue at all until 2 weeks go or so.

Is anyone else having this issue at peak hour? Or am I overthinking this?
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Posted 4/20/17

VidinaSS wrote:

This Could possibly be due to peak hours.

if this is the case then Crunchyroll needs to address this issue, as I'm paying a monthly sub and I expect a level of service.

Though this never was an issue at all until 2 weeks go or so.

Is anyone else having this issue at peak hour? Or am I overthinking this?


They are working on addressing it: https://medium.com/ellation-tech/improving-video-quality-for-crunchyroll-and-vrv-dd587261a364
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Posted 4/21/17
So what you're saying is this lag and loading issues are all due to their new system they want to put?
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Posted 4/21/17

VidinaSS wrote:

So what you're saying is this lag and loading issues are all due to their new system they want to put?

It is due to the current system not scaling well, something the new system is meant to address (but fully implementing that new system will take time).

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Posted 4/22/17 , edited 4/22/17
I started subscribing to online services. But thanks to the woefully poor system, and the inability to watch anything from CR.

Crunchyroll has made me go back to piracy for my Anime fix.


Essentially, you guys suck. Constant drop outs, no loads, poor quality. The whole lot is a disgrace. Even if it was a free service, it would still be unusable. But paid? No chance.
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