Post Reply Auto Renewal
15220 cr points
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28 / M / Ontario
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Posted 4/26/17
Don't get me wrong because I would of bought another 12 months anyways but I am 100% sure that I had auto renewal off and I just noticed after checking my paypal account that a crunchyroll payment went out so I checked my page and auto renewal was put back on? has this happened to anyone else where it just magically gets turned on without ones knowledge?
Der Zoodirektor
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35 / M / Germany
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Posted 4/26/17

micmatty wrote:

Don't get me wrong because I would of bought another 12 months anyways but I am 100% sure that I had auto renewal off and I just noticed after checking my paypal account that a crunchyroll payment went out so I checked my page and auto renewal was put back on? has this happened to anyone else where it just magically gets turned on without ones knowledge?


No deactivation of your automatic renewal was logged on your account.
15220 cr points
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28 / M / Ontario
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Posted 4/26/17

shinryou wrote:


micmatty wrote:

Don't get me wrong because I would of bought another 12 months anyways but I am 100% sure that I had auto renewal off and I just noticed after checking my paypal account that a crunchyroll payment went out so I checked my page and auto renewal was put back on? has this happened to anyone else where it just magically gets turned on without ones knowledge?


No deactivation of your automatic renewal was logged on your account.


That is strange because I do this for every site I use that has auto renew I like to be in 100% of control but like I said not a big issue cause I would of bought it anyways.

Der Zoodirektor
26025 cr points
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35 / M / Germany
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Posted 4/26/17 , edited 4/26/17
You can rest assured that we did not touch your account.
30000 cr points
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Posted 4/26/17 , edited 4/26/17

micmatty wrote:

Don't get me wrong because I would of bought another 12 months anyways but I am 100% sure that I had auto renewal off and I just noticed after checking my paypal account that a crunchyroll payment went out so I checked my page and auto renewal was put back on? has this happened to anyone else where it just magically gets turned on without ones knowledge?

Did you turn off the Auto Renewal in "Pre-approved payments" section of your PayPal account?





Needs to be "Inactive" or "Canceled". You probably didn't do that and PayPal triggered it.

/Edit:

I should say that I always cancel Auto Renew through PayPal, and not through CR, so I'm not sure if turning off Auto Renew on CR also notifies PayPal to do the same. I may be mistaken to say that PayPal auto triggered your CR payment if you did indeed turn off Auto Renew on CR, but it seems likely.
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