Post Reply How is Crunchyroll compensating premium customers for useless prime-time service
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Posted 4/26/17 , edited 4/29/17
So I'm paying for premium, and watching from my living room (TV, XBox) the service has been fundamentally unavailable during prime (6:30-around 10pm) hours almost daily.

I'm just wondering what sort of compensation CR is thinking here, because I'm sure they are not asking us to pay full price for a service that is not reliable.
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Posted 4/29/17
It has been unavailable for the past few weekends during the day (~3:00 EST) and I've even cut back my queue to see if that was an issue.

They really need to fix it.
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Posted 4/29/17
They clearly aren't addressing it with how long this has been going on. Cancelling my sub as this is not acceptable.
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