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Why are customers in the 50-70 age range so rude?
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Posted 4/28/17 , edited 4/29/17
I work part-time in retail and I've noticed that most of the rude customers we get are in the 50-70 age range. Is there a reason why so many rude customers are baby boomers?

Obviously, I'm not saying all baby boomers are rude. However, where I work, they make up the majority of the customers who like to bully the smallest and/or youngest clerks and the ones who abuse the "customer is always right" rule in a dishonest way.

Why are so many rude customers baby boomers? Is it the same where you guys work or is it different?

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Posted 4/28/17 , edited 4/29/17
Probably because they didn't have dream life, shitty life. They gotten to the age where its too late and it probably doesn't matter to them what to say to impact on young people like you. Or maybe they're just being Asshole! :p

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Posted 4/28/17 , edited 4/29/17
Ugh "baby boomers" is such a cringe term. Anyway, they're all so salty because they're going to die soon : )
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Posted 4/28/17 , edited 5/3/17
I don't work in retail, so my experiences of other people being annoying is mainly limited to public transport (i.e. the commute), but ngl regardless of age range, like 80% of all men that use public transport are infuriating, I swear barely any of them understand the concept of not taking up 1 and 1/2 seats, like I don't want to be the person who brings up 'manspreading' but seriously so many men don't seem to comprehend that closing one's legs does not instantly deprive oneself of one's manhood

having said that, men in the age range you mentioned (50-70) do tend to be the most annoying imo, as in not only not respecting how much space they should take up, they are grumpy, make grunting sounds when they want to get off instead of just asking you to move etc.

(tbh though pretty much everyone is annoying on public transport)

on another note, I would have thought the most annoying people in retail would be the middle-aged moms who still think they're young with the 'I-want-to-speak-to-the-manager' haircut, but I guess it depends what kind of retail you work in
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Posted 4/28/17 , edited 4/28/17

Shipwright wrote:

I work part-time in retail and I've noticed that most of the rude customers we get are in the 50-70 age range. Is there a reason why so many rude customers are baby boomers?

Obviously, I'm not saying all baby boomers are rude. However, where I work, they make up the majority of the customers who like to bully the smallest and/or youngest clerks and the ones who abuse the "customer is always right" rule in a dishonest way.

Why are so many rude customers baby boomers? Is it the same where you guys work or is it different?



Well you see there was this dick back in the day that came up with the saying "The customer is always right" The majority of older folks grew up with that saying in their head. So when shopping they always see their side as the right side. When I used to get one of these twits I tended to put up with them to a point and then if need be drop that hammer on them.

The statement I make to them is the sure the customer is always right when you are paying for what you purchase it was your choice to buy it. But that doesn't give you a reason to treat me or any other person here like shit. So sure you are right in the moment making that purchase but you could be wrong about everything else.

Hell the boss used to pay me to do this to these types of customers get a dick hand it to me and five minutes later the dick is out the door with a clear understanding that are not welcome unless they change their attitude. If you can learn to be blunt with these types and basically make it clear they are the problem it tends to make your bosses happy that they don't have to deal with the problem customer.

More than likely one of the reason I tend to be blunt with people I don't sugar coat what i say no reason to and it causes to many misunderstandings. But it all goes back to the statement "The customer is always right." Not on my watch.
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Posted 4/28/17 , edited 4/28/17
I imagine it have to do with being entitled. Possibly, it is because they have been through a great deal, or they dislike young people for being so naive and possibly entitled themselves.

Honestly, wisdom does not come with age.

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Posted 4/28/17 , edited 4/28/17
Because people suck and older people often look at younger people as being stupid. Don't take it personally, just be comfortable in the knowledge that they will probably be dead before you are and go about your business.
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Posted 4/28/17 , edited 4/28/17
If you kill them with kindness and say sir or no mam for sure they will come around and if they don't thank them at the end of transaction then see them finally melt or not. If you can rise above your the true adult no matter the age
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Posted 4/28/17 , edited 4/28/17
I noticed while waiting on the prescription at the drive-thru, the pharmacist told them it'll be 15 to 20 min and ask them to go around while waiting so other customers can get their prescriptions, but they ignored them and just sit there while waiting. I fucking hate those rude ass old people.

But when it come to me and young people we go around and wait in the lines (cars).
runec 
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Posted 4/28/17 , edited 4/28/17
In my many years of experience dealing with the general public; anyone who actually says "The customer is always right" out loud most assuredly is an entitled arsehole currently doing something wrong. Nobody really says that unless their attempt at arguing to get what they want has already failed miserably.

Also yes, some baby boomers can be...difficult. They grew up with everything, some of them think they're entitled to everything and some of them don't grasp that the world isn't the same anymore for younger generations.



qwueri 
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Posted 4/28/17 , edited 4/28/17
Because old people have more time on their hands to stand around being assholes than those younger than them.
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Posted 4/28/17 , edited 4/28/17

qwueri wrote:

Because old people have more time on their hands to stand around being assholes than those younger than them.


I imagine they also have a great deal of leeway, already being established in their jobs or out of the workforce.
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Posted 4/28/17 , edited 4/28/17
Probably old and bitter. Probably jealous of your youth. Plus i bet you have some stupid hair cut or something (that wasn't arond when they were young).
Hell iam 36, iam still very polite and well mannered but iam already showing signs of being tired and grumpy.
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Posted 4/28/17 , edited 4/28/17

MrAnimeSK wrote:

Probably old and bitter. Probably jealous of your youth. Plus i bet you have some stupid hair cut or something (that wasn't arond when they were young).
Hell iam 36, iam still very polite and well mannered but iam already showing signs of being tired and grumpy.


Nope I have normal straight long hair. No shaved sides, or weird bangs, or dye, or anything. I don't typically wear makeup and I don't have facial piercings or tattoos either. I could definitely see them being rude to clerks just because of age though.
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Posted 4/28/17 , edited 4/28/17
Becuase you keep getting on their lawn,


Shipwright wrote:


MrAnimeSK wrote:

Probably old and bitter. Probably jealous of your youth. Plus i bet you have some stupid hair cut or something (that wasn't arond when they were young).
Hell iam 36, iam still very polite and well mannered but iam already showing signs of being tired and grumpy.


Nope I have normal straight long hair. No shaved sides, or weird bangs, or dye, or anything. I don't typically wear makeup and I don't have facial piercings or tattoos either. I could definitely see them being rude to clerks just because of age though.


God damn you sound boring,
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