Post Reply Can't sign up for free trial?
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Posted 4/30/17 , edited 4/30/17
Hello! It's my first time using this website.. i tried to sign up with Domic's free trial code, and when i put in my credit card information it says i can only have one payment option per trail. and wouldn't let me proceed.

I would like a free premium trial if i could.. because hey.. I ain't rich. I can't even afford TV.

It's my first account, it's a relatively new card too..
Before i try and start using another card i wanted to be sure this one didn't just go through but display an error anyway.

The website says to contact support but just takes me to an FAQ page...



Can anyone point me to where i could possibly see if my account has a card setup on it? or if i am even on premium and just don't know it yet? :x

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Posted 4/30/17

RazKun wrote:

Can anyone point me to where i could possibly see if my account has a card setup on it? or if i am even on premium and just don't know it yet? :x

Your payment information should be listed on this page:
https://www.crunchyroll.com/acct/billing

Your subscription status and any payments can be found here:
https://www.crunchyroll.com/acct/membership

Given the frequency this problem crops up for people that have never had a free trial before, I am wondering if CR only compares the last 4 digits of the credit card, which would lead to the inevitable occasional false positives.

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Posted 4/30/17 , edited 4/30/17

TheAncientOne wrote:


RazKun wrote:

Can anyone point me to where i could possibly see if my account has a card setup on it? or if i am even on premium and just don't know it yet? :x

Your payment information should be listed on this page:
https://www.crunchyroll.com/acct/billing

Your subscription status and any payments can be found here:
https://www.crunchyroll.com/acct/membership

Given the frequency this problem crops up for people that have never had a free trial before, I am wondering if CR only compares the last 4 digits of the credit card, which would lead to the inevitable occasional false positives.



Oh thank you :D

It does show that it knows my card info's now, but no subscription is current..
So i wonder if you're right on.. with the idea that the way it checks is faulty in some way :x

Posted 5/1/17
Given that if you have a new account anyway, previous card use or not shouldn't apply to begin with.
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