Post Reply Hellsing ultimate ... Gone from app
Gr8tN8 
2003 cr points
Send Message: Send PM GB Post
Offline
Posted 4/30/17
This question is for crunchy roll directly. So you released both series of hellsing on the 27th. But seems hellsing ultimate has been removed from the app. It is still available to watch on your website but it is bit on the app.
Is this just a technical issue or will it not be available on the app.
One Punch Mod
116911 cr points
Send Message: Send PM GB Post
F / Boston-ish
Offline
Posted 4/30/17 , edited 4/30/17

Gr8tN8 wrote:

This question is for crunchy roll directly. So you released both series of hellsing on the 27th. But seems hellsing ultimate has been removed from the app. It is still available to watch on your website but it is bit on the app.
Is this just a technical issue or will it not be available on the app.


Try changing your account settings (on the website) to Show Mature Content. That does govern what you can watch on apps also and sometimes the content standards for the apps are different than on the site.

https://www.crunchyroll.com/acct/?action=video
51264 cr points
Send Message: Send PM GB Post
61 / M / Earth
Offline
Posted 4/30/17
Go here: /acct/?action=video

Make sure your mature setting is explicitly set to "Show Mature Content" and since these came from Funimation, also make sure your default subtitle language is set to "English (US)" in the same place.

Then, depending on which app you are talking about, there may be settings directly in there for language too.

Android has a Preferred Language in the settings section directly in the app
Win-10 app has a setting for "Set Subtitle Language"
Fire-TV has a setting for "Subtitle Language"

Roku doesn't have one locally, that is set on the web settings page.

Regardless of which one you mean, make sure to exit the app after setting it and then restart it.

I don't have gaming consoles to tell you whether those are configurable or not, sorry.

You must be logged in to post.