Post Reply My account was deleted/changed without notice
3 cr points
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30 / M
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Posted 5/3/17 , edited 5/3/17
My account was deleted or changed without notice just a day or so after I completed a purchase to renew my premium status.

I cannot login with the account nor send an e-mail for a forgot password since it's no longer using the e-mail provided by me specifically on registration. The username in question is coldreactive. Since your ticket system does not provide ticket numbers via emails, I cannot send you the support ticket information.

I've also found similar topics with this issue from 2015 and 2016 as well. Apparently, Crunchyroll security isn't that great, and only sends change notifications to the new e-mail address.
Der Zoodirektor
26159 cr points
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35 / M / Germany
Online
Posted 5/3/17

iyeru wrote:

My account was deleted or changed without notice just a day or so after I completed a purchase to renew my premium status.

I cannot login with the account nor send an e-mail for a forgot password since it's no longer using the e-mail provided by me specifically on registration. The username in question is coldreactive. Since your ticket system does not provide ticket numbers via emails, I cannot send you the support ticket information.

I've also found similar topics with this issue from 2015 and 2016 as well. Apparently, Crunchyroll security isn't that great, and only sends change notifications to the new e-mail address.


Handled your ticket earlier. Looks like your password is known to all of the internet due to 10 sites that you are using being hacked recently.
Posted 5/3/17
lmfao.
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