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Post Reply WiiU not connecting to server
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30 / F
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Posted 5/7/17
Is anyone else unable to connect to the crunchyroll server on the WiiU? For four days now, every time I try to log in I get this message:


It was working fine until just after I finished watching one episode of something and then the next wouldn't load. I closed out of the app and never got back in.

I've reinstalled the app, still doesn't work. Other apps, like Netflix, work no problem. And I can get onto the crunchyroll website from the Internet browser, although it's truthfully horrible to use on the browser.

I can't find any recent information anywhere online about this, except that people seemed to have a similar problem a few years ago and someone said it lasted months before they got their's back.

At this point I'd just like to know what's going on.
2 cr points
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30 / F
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Posted 5/7/17 , edited 5/7/17
(Unable to get image to show with error message, here it is typed out)

"Unable to connect to crunchyroll servers. Please check your internet connection. If problem persists, please go to crunchyroll.com/help for help."
1015 cr points
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27 / M
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Posted 5/7/17
Having the same issue... at least glad I'm not the only one. Hopefully someone will fix or adress this situation... I NEED to know what happens With Sagiri and Masamune, dang it!
10 cr points
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Posted 5/7/17
Same. I guess they still haven't addressed or fixed the problem yet. Talk about aggravation
1015 cr points
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27 / M
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Posted 5/7/17
I know the Wii U isn't the most popular platform but hopefully a solution comes soon... I don't like using my Phone to watch instead of my TV
18 cr points
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M
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Posted 5/7/17 , edited 5/7/17
Here is the message that pops out when I open Crunchyroll.

17 cr points
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17 / M / Hmmmm
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Posted 5/7/17
Wow same here. I even sent a message concerning the issue to Crunchyroll and one of the people there said the app would no longer be supported on the original Wii. That was her answer even though I put Wii u I hope it's not true because I find watching anime on the Wii u to be the most comfortable and nice.
18 cr points
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M
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Posted 5/7/17
Awesome really? I hope it isn't true because I have nothing else to watch Crunchyroll. :'(
1015 cr points
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27 / M
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Posted 5/7/17 , edited 5/7/17
Let's hope that was just a mistake... wouldn't want to keep using my tiny phone screen...
1337 cr points
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F / Texas
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Posted 5/8/17 , edited 5/11/17
I have been experiencing the problem for a couple days as well. I hope that really isn't case that we're getting the boot off the servers all together! A Wii U is hardly 5 years old, it's the main thing I and alot of people use for basic support of Crunchyroll.

Edit: I'm up and running as well! Thank you Crunchyroll admins
Emma33 
1012 cr points
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29 / F / USA
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Posted 5/8/17
This keeps happening to me, too. I hope they fix it. I like using crunchyroll on my wii u.
25394 cr points
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Posted 5/10/17
Same problem here, its really frustrating. I have contacted crunchyroll though so maybe I will get a response? Or maybe they can at least adress the issue? To me it seems like they have not even noticed it.
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37 / M / AZ
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Posted 5/10/17
Chock up one more person with the problem. It's been like this for me since Saturday or thereabouts. Maybe if I just constantly delete and reinstall the program, someone will notice that something's wrong. How many reinstalls does it take to get to the tootsie roll center of a tootsie pop? One, two, three-
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25 / M
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Posted 5/10/17

Emailed them and got this response.

Thanks for reaching out to us!

Yes, the Wii U app is still supported.

What you are experiencing, this is a known issue that's actually affecting a number of users, and our team is hard at work putting together a fix.

Thank you for your patience.

Kyoko
Crunchyroll Customer Representative
www.crunchyroll.com




crunchyroll.com
1015 cr points
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27 / M
Online
Posted 5/10/17
Oh Good, so they noticed the issue. I just gave up trying to open the App. Hopefully it will get fixed soon
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