Post Reply VRV subscription not giving premium features
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Posted 5/9/17
I have a VRV subscription at the moment that is linked to my Crunchyroll account, but for some reason I'm no longer receiving premium features through Crunchyroll itself, including the manga app. (it states I should sign up for a free trial)

I've already contacted support last Friday, where I was told the same day that my issue was being escalated, but I haven't heard back from support since, even after once again attempting to contact them. I'm missing out on a premium feature on my account that I'd like to use, and I can seem to get a hold of anyone to use it.
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Posted 5/9/17

Burkehardt wrote:

I have a VRV subscription at the moment that is linked to my Crunchyroll account, but for some reason I'm no longer receiving premium features through Crunchyroll itself, including the manga app. (it states I should sign up for a free trial)

I've already contacted support last Friday, where I was told the same day that my issue was being escalated, but I haven't heard back from support since, even after once again attempting to contact them. I'm missing out on a premium feature on my account that I'd like to use, and I can seem to get a hold of anyone to use it. :(


It can sometimes take several hours for VRV and CR to link benefits.

You're showing as a Premium member to me. Are you able to access Premium benefits on CR now?
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Posted 5/9/17
I JUST spoke to customer support today, and they gave me a temporary amount of premium membership for crunchyroll, while they try to figure out what's going on. That works!
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