Post Reply Rightstuf anime catalog
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Posted 5/9/17 , edited 5/11/17
So when I went to check the mail today I saw a 2017 Anime Catalog from Rightstuf, I had to google them just to see what they were. I've never signed up for anything or bought anything off of their website... Yet they have my address and name and sent me the catalog. Should I be concerned?
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46 / M / Bay Area, CA, USA
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Posted 5/9/17
Assuming the catalog itself isn't fake or something like that, Rightstuf is to the best of my knowledge a legit and fairly major online merchant for anime-related stuff. (I think they're in Iowa, and may well have a physical store as well, but I don't know about that.) I've ordered stuff from them (DVDs mostly) many times over the years, and have never had a problem.
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30 / M / U.S.
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Posted 5/9/17 , edited 5/9/17
Not at all. Rightstuf is completely legitimate business that has been a cornerstone of anime in North America for decades. I got my first anime catalog from Rightstuf by surprise just like you did: I had bought something from a 3rd party seller on Amazon that turned out to be a distribution channel for Rightstuf (this was several years ago). They don't just sell the anime licensed by other companies, they license and publish their own too. At first I was confused and suspicious because their prices used to be a fraction of what was then the norm for anime sold in a store like Best Buy, and I hadn't heard anything about a company both selling their own property and stuff from other companies.

Their site is harder to use than it was before, and they send out more ads than they used to. Shipping times are also slower (they used to be lightning fast). Other than that, I have no real complaints and am still a loyal customer. Be sure to watch out for their deals.
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41 / M / End of Nowhere
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Posted 5/9/17

jeffreyrich wrote:

So when I went to check the mail today I saw a 2017 Anime Catalog from Rightstuf, I had to google them just to see what they were. I've never signed up for anything or bought anything off of their website... Yet they have my address and name and sent me the catalog. Should I be concerned?


If you bought something from them on Amazon or Ebay then they would have your information. Which is likely where they got it from if you never ordered from them before. They do have distribution channels through both sides.

TRSI has been around for about 30 years, so yes they are about as legit as things come. They are likely the single largest retailer of Anime and Anime related products in the US. That is, all they do is Anime / Manga / Merch. That is what they do. Amazon is larger, but they sell lots of other stuff. TRSI is only Anime. This is not some fly by night company running out of a guy's garage. Their warehouse is massive and they also distribute and license Anime on their own under the Nozomi label.

If you are looking for something new, especially good for LE's or merch, then they do often have the lowest prices around. Assuming you take the time to understand how to use their sales and preorders along with the Got Anime membership for the extra discount. But due to the price and how Got Anime stacks with sales and other discounts, you do need to spend about $200 a year there for it to really be worthwhile. But the Holiday Sales usually makes it all worthwhile. How anyone gets away without spending more than $200 during the holiday sales is beyond me. Although not all of that qualifies, still.

Mainly I use them because I do want new stuff, because I can guarantee I will not get a bootleg or pirated copy, and new will be new, and their incredible customer service.

Disclaimer, while I am not an employee or subcontractor for TRSI, nor have I ever been, I was a moderator for another Forum that closely worked with TRSI (among other retailers) back in the day. We never promoted TRSI anymore than anyone else, they were just really good at promoting themselves. But...I admit...I am a fan of TRSI.

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69 / M / Columbia, MO
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Posted 5/9/17
RightStuf has expanded their reach somewhat: committing capital to anime / game figurines. They have a vast selection and I'm certain most of it is legal, legit releases and not cobbled bootlegs or ancient inventory gleaned from retail fails. However, if you are considering becoming a serious figurine collector you can better serve yourself getting familiar with the Japanese international sites that serve the world (AmiAmi, BigInJapan, Nippon-Yasan, etc.) and pre-order from them rather than relying 100% from Rightstuf. Even with the cost of shipping POs from abroad are still competitive with the MSRP or slight discounted prices offered here in the continental US.

If you are sold a CD, DVD and you discover it's defective RightStuf, once notified, will replace it. I bought a LE Escaflowne set a few months ago and discovered 1 of the BD discs was defective. I notified RightStuf of my situation. They sent me 1 LE replacement disc. And even though I offered RightStuf did not require me to send in the defective disc.

RightStuf is located in Grimes, Iowa (near Des Moines). It's mainly a distribution center. You will not find a store front or counter space there for walk-in OTC anime sales. As others have stated this outfit has been in business longer than some of you CR subscribers are old. I've been a loyal customer with them for years. And as 1 poster above has stated their website used to be easy to navigate; but not now. Maybe I would find the experience online more enjoyable if I relied on a smart phone 24/7 versus stand alone.
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Posted 5/9/17
Thank you guys for all the info, I recent purchased Assassination classroom vol 15 and Ayako through amazon a few weeks back, which I've never had this issue with the 14 other volumes of assassination classroom so maybe it was through buying Ayako.
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Posted 5/9/17
I've gotten stuff pretty cheap from rightstuf. They are pretty good.
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24 / M
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Posted 5/10/17
And just to clear up what appears to be some confusion, this wasn't ever a post asking about if I should purchase from them, it was a matter of why did they have my name and home address when I've never even been to their online store or signed up for anything related to them.
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18 / M / USA
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Posted 5/10/17
The same thing happened to me yesterday. I don't remember buying anything from them nor signing up for an account, yet when I got the mail there was a catalog from them with my name and address on it.
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Posted 5/11/17
They didn't send me one even though I order from there about once a year, but they sent one to my brother who hasn't lived here for over 7 years lol. (He did have something shipped here in the last year but I don't think it was from rightstuf) It must be triggered by amazon I guess.
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16 / F / Haymarket, VA
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Posted 7/4/17 , edited 7/4/17
Rightstuf don't sell any bootlegs so they're a legit anime seller to my knowledge.
Here's their website: https://www.rightstufanime.com/
I know of them because they sell a bunch of official Gundam DVDs and merchandise on their website.
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