Post Reply Premium won't work on other devises.
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Posted 5/9/17 , edited 5/9/17
I'm pretty upset that I just got crunchyroll premium and it won't work on any other devises. I tried going onto to the tiki but it says that I need to upgrade to premium even though I am logged into my own account with crunchyroll premium. I think this could be because I am on the free trial, but it still works on my phone. I just can't use my phone at the time. Btw it won't work on chrome or safari either, only the app that I bought it on. Please help me fix this!
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Posted 5/9/17 , edited 5/9/17
You may have created two different accounts somehow... This one says you aren't premium, but your one device may have it as something else. Put in a service request directly to support, as the forums are meant principally for peer to peer help, and users can't help you with billing/account issues.

/contact
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Posted 5/9/17 , edited 5/9/17
I know, but I used the same account
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Posted 5/9/17 , edited 5/9/17
And I never made more than one
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Posted 5/9/17 , edited 5/10/17
Have you done the whole "add device" thing for it yet?

Plus have you confirmed your premium account via email and all that jive?
Der Zoodirektor
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Posted 5/9/17 , edited 5/10/17

PhantomWolf09 wrote:

I'm pretty upset that I just got crunchyroll premium and it won't work on any other devises. I tried going onto to the tiki but it says that I need to upgrade to premium even though I am logged into my own account with crunchyroll premium. I think this could be because I am on the free trial, but it still works on my phone. I just can't use my phone at the time. Btw it won't work on chrome or safari either, only the app that I bought it on. Please help me fix this!


You misspelled your email address on your device. You put your email as ".con" rather than ".com".
Posted 5/9/17 , edited 5/10/17

shinryou wrote:


PhantomWolf09 wrote:

I'm pretty upset that I just got crunchyroll premium and it won't work on any other devises. I tried going onto to the tiki but it says that I need to upgrade to premium even though I am logged into my own account with crunchyroll premium. I think this could be because I am on the free trial, but it still works on my phone. I just can't use my phone at the time. Btw it won't work on chrome or safari either, only the app that I bought it on. Please help me fix this!


You misspelled your email address on your device. You put your email as ".con" rather than ".com".


LMFAO
Der Zoodirektor
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Posted 5/9/17 , edited 5/10/17


This happens more often than you may think. Typing on mobile devices is fairly error prone.
Posted 5/9/17 , edited 5/10/17

shinryou wrote:



This happens more often than you may think. Typing on mobile devices is fairly error prone.


do people not read before they click ok?
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