Cancel my membership from Xbox one
Posted 5/10/17
I started my membership from my Xbox one and when I get on the website it doesn't show my credit card on there for me to cancel my membership?? But I was billed & it was taken out of my bank account. I'm trying to cancel. I did the free trial and my Internet isn't fast enough or something couldn't watch anything without it buffering a lot so I'm canceling but for some reason it won't let me!! Anyone else had this issue?
53083 cr points
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61 / M / Earth
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Posted 5/10/17
You need to put in a request directly to support. The forums are mostly for peer to peer assistance.

/contact

I saw an instance yesterday where someone had misspelled his email address, so that didn't match with the web access somehow. Possible something like that may have happened to you, but only staff can figure that out.
Revolver Dogelot
73129 cr points
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37 / M / somewhere that is...
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Posted 5/10/17
Locked and closed due to OP nuke.
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