Post Reply The site won't let me get back my Premium status plus another problem
3003 cr points
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Posted 5/10/17
I had some troubles earlier over my old card being expired so I replaced it with a new one but even though it says my account is currently of the free type it won't upgrade to premium when I click the orange button, giving an error "Sorry, you are ineligible because you already had a free trial or are currently a Premium Member."

Also it won't let me delete my old card apparently it's considered my default payment plan or something and I have no Idea how to change it to my new card so I can delete it.
49849 cr points
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61 / M / Earth
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Posted 5/10/17
If this link doesn't work: /premium_pick_plan?membership=premium

Then contact support directly: /contact
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