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Post Reply Video history shows usage that is not me.
Der Zoodirektor
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Posted 7/3/17

Tayruh wrote:

Has this been resolved? I ask because I haven't used CrunchyRoll since March, but yet there have been numerous videos watched on my account since then. I only found this out last night when I decided to log in to watch a show. If this is truly a case of hacking, it blows my mind to think that someone would stoop so low as to hack an account just to avoid paying $6 each month.

However, I'm wondering if it's actually not a hack and is maybe instead a glitch. I'm not sure about which videos were played for the OP, but it seems very strange that mine are the three most popular series according to the main page of CrunchyRoll, and exactly 5 episodes were played of each, and quite a few of them shared the same days. I'm thinking maybe they were watched on the release day, but without information of when an episode was released, I don't have a way of comparing that.

If someone is willing to do the legwork, this is what I have for entries:

4/10/17
  • Attack on Titan Season 2 Ep 27
  • My Hero Academia Season 2 Ep 15

    4/18/17
  • Attack on Titan Season 2 Ep 28
  • My Hero Academia Season 2 Ep 16

    4/22/17
  • Attack on Titan Season 2 Ep 29
  • My Hero Academia Season 2 Ep 17

    4/23/17
  • Boruto: Naruto Next Generation Ep 1
  • Boruto: Naruto Next Generation Ep 2
  • Boruto: Naruto Next Generation Ep 3

    4/29/17
  • Attack on Titan Season 2 Ep 30
  • My Hero Academia Season 2 Ep 18

    5/1/17
  • Boruto: Naruto Next Generation Ep 4

    5/3/17
  • Boruto: Naruto Next Generation Ep 5

    5/6/17
  • Attack on Titan Season 2 Ep 31
  • My Hero Academia Season 2 Ep 19

    It obviously hasn't happened for a while, and 6 - 8 episodes have come out for each of those series since, so I guess it's all done. I'm just not sure what happened. I honestly can't remember if I reset my password around that time or not. It seems like there's a new server hack each week and I'm constantly having to reset my password for one site or another every couple weeks, so it's really all a blur.

    Anyway, if anyone has any idea what actually happened, I'd love to know. Thanks.


  • Did you check whether any devices are authorized to be used with your account?
    Tayruh 
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    Posted 7/3/17
    Unfortunately, I don't have any of the details to review anymore because I removed all devices from my account just to be sure, but none of them looked suspicious. I actually couldn't even figure out which device was supposedly the one that watched the videos. None of the "last time used" records seemed to match up.
    Kaazje 
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    Posted 7/4/17 , edited 7/4/17
    You are NOT alone in this problem.
    I just removed a Playstation device from my account, that should have been me, but my playstation have not been on for a year.

    It's horribly frustrating since it messed up my whole viewing history and queue, which i use every single day.

    It happened right after i could not access my account and my account then got locked.
    I lost hundreads of episodes from my history.

    It has been going on for 10 days for me, and around 10 episodes have been watched.

    EDIT: The PS3 mentioned was not mine, i checked it up, and i have never accessed CR from my PS3 apparently.
    I removed the device and keep check for any unknown activity there from now on.
    Der Zoodirektor
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    Posted 7/4/17

    Kaazje wrote:

    You are NOT alone in this problem.
    I just removed a Playstation device from my account, that should have been me, but my playstation have not been on for a year.

    It's horribly frustrating since it messed up my whole viewing history and queue, which i use every single day.

    It happened right after i could not access my account and my account then got locked.
    I lost hundreads of episodes from my history.

    It has been going on for 10 days for me, and around 10 episodes have been watched.

    EDIT: The PS3 mentioned was not mine, i checked it up, and i have never accessed CR from my PS3 apparently.
    I removed the device and keep check for any unknown activity there from now on.


    You fell victim to at least 6 instances of password theft in recent years. Run your email address through haveibeenpwned.com to find out which sites were affected.
    Kaazje 
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    Posted 7/4/17

    shinryou wrote:

    You fell victim to at least 6 instances of password theft in recent years. Run your email address through haveibeenpwned.com to find out which sites were affected.


    Only one of the sites there are sites i have actually used, and i have since then changed my password, or used different passwords.

    Great site by the way. Atleast for getting an overview of possibilities.

    I've changed everything again and made sure all security measures i use are up to date.
    I guess the only thing left now is hoping it wont happen again.

    By the way kudos to the responses i got through your contact system, i could not be happier with the way you guys have handled and helped my situation.
    Tayruh 
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    Posted 7/4/17

    You fell victim to at least 6 instances of password theft in recent years. Run your email address through haveibeenpwned.com to find out which sites were affected.


    Well, damn. I didn't know about that site. Apparently there were more websites that I didn't know about that got hacked. Some of them have super old accounts that I forgot even existed. Thanks for pointing out that site. Maybe it was just poor password security after all. If that's the case, then it's probably fine now that my password has been changed.
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