Post Reply Broken ad-loading preventing from completing episodes
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Posted 5/27/17 , edited 6/4/17
So I'm trying to watch a show and I'm not premium so I have the ads in chunks every once in a while, right? Ok, fine, I can deal with the trade off, I don't mind. Except that suddenly the majority of the time, one of the four of the ads in a chunk will suddenly just show a loading symbol that NEVER FINISHES. Once it pops up, no matter how long I let it sit there, the ad never loads (whatever it was supposed to be), and continuing the episode becomes impossible. I have to refresh, and HOPE that sludging through the ad sections all over again to get back to my place again and continue, doesn't trigger *another* broken ad-load, and more and more often that's exactly what's happening, that it comes up again in the, at that point, several ads I have to get through to get to where I was in any given episode (the 1 at the very beginning, 4 after theme song, and if I was further than that, another 4 to get to the second half of the episode) so yeah up to 9 chances for the ad-that-never-loads to come up before I even get back to my place that I lost due to the ad-that-never-loads ;_; They show up nearly every attempt to get through that many now except when I'm REALLY lucky. In the last few hours I've managed to hit enough jackpots after repeated refreshes that I've made it through.... 2? 3? episodes since this started happening. I'm watching distinctly more time-volume of ads than episode! This is an *excruciatingly* difficult way to watch anything! Haaaaaaalp!!!!
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Posted 5/27/17 , edited 6/4/17
I'm having the same issue, I also have now run into the issue of certain ad breaks (but only for certain shows) Crashing the player when they reach them even before loading the advertisements! I don't mind ads, but when they break the player it makes it really difficult to support the official outlets!
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Posted 6/2/17 , edited 6/2/17
Days later, has still happened every single day I've watched. It varies in frequency but it happens at least once every time I've tried to watch more episodes. What I've noticed though is that nearly every single time that the load symbol appears before an ad it *successfully* loads, it's a specific ad about a food network competition show, and feel it's a fair assumption that when an ad is failing to load and forcing me to restart the whole video over and over it's from that specific food network ad not loading right. I keep hoping it will be pulled out of rotation eventually and stop plaguing me but I even just had a frozen-load a moment ago. And it might not even really be just one ad, I'm just guessing out of frustration. This *is* an ongoing problem, I don't really know what might be done about it but I'd at least appreciate an answer please maybe?

*edit* yep, like, two minutes of ads later, trying to get back to my spot I was cut off from a moment ago, another frozen ad, right now, so I now have to start the multi-ad sequence again-again and hope to get through this time. ;_;
neotag 
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Posted 6/2/17 , edited 6/2/17
Happening to me as well It's clearly a broken ad as most ad brakes go fine, but every once and a while the ad brake fails over and over again no matter what's cleaned out or how many resets. Currently having the issue on all twin angel brake episodes the middle ad brake. It's a broken ad that slated for that show on that brake and it's preventing viewing. I get 2 ads in normally gamestop repeat and boom endless loading. This has been an issue with crunchy roll for a while now and they remove the ad weeks later and never apologize never say anything. Their only advice is to clean everything out (cashe and such) and it does not help.
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