Post Reply crunchyroll wont let me cancel my membership
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Silver Millenium
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Posted 5/29/17
I need help, everytime I try and cancel my premium membership it just directs me back to the premium membership status, It still says im a premium member even though I clicked the button, can someone please help me, I can also still watch anime without ads for some reason so could a staff member terminate my premium membership?
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61 / M / Earth
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Posted 5/29/17
Support link here: /contact

The forums are mainly for peer to peer support, so for account/billing issues, you need to contact staff directly instead.
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Silver Millenium
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Posted 5/29/17 , edited 5/29/17
OK thank you! I just used the support link so I hope they get back to me soon because I can't afford another payment on my card, also when the premium membership is terminated would I be able to remove my credit card from the account?
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