Post Reply wont let me buy premium
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Posted 6/3/17
keeps saying i used my free trial,no shit let me actually buy regular monthly it won't give me an option.
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Posted 6/3/17 , edited 6/3/17

SoGrump wrote:

keeps saying i used my free trial,no shit let me actually buy regular monthly it won't give me an option.


I've moved this over to the Site Support / Minor Questions forum. Here's an excerpt from the Quick Answers for Common Questions "sticky" thread:


Can't get past "free trial" option when signing up for premium and have already used free trial
Use one of these direct links to the plans if you are having trouble bypassing a free trial offer that you can't use.
Plan Comparison - click "Skip the free trial"
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Posted 6/3/17
doesn't work.
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Posted 6/3/17

SoGrump wrote:

doesn't work.


Here's a link to the Help/FAQ. I think it tells you the same thing, but the article also includes a link for contacting support directly if you are still having trouble.

General Help/FAQ link: https://help.crunchyroll.com

Article about skipping free trial: https://help.crunchyroll.com/hc/en-us/articles/208612786-How-do-I-skip-the-Free-Trial-and-sign-up-

BTW, in order to send a notification to someone when you've responded to them in a forum thread, use the "Quote" action instead of Reply. I only noticed by accident that you'd added a new post here. (I know that's not very obvious though.)
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Posted 6/4/17
Having a similiar problem. I can get to http://www.crunchyroll.com/premium_pick_plan?membership=premium just fine. But once I click on one of the options it tries to redirect for about 30 seconds and then just takes me to a page with "Sorry, an error occurred" on it. Sooo... not sure what to do now.
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Posted 6/4/17

MosaicM80 wrote:

Having a similiar problem. I can get to http://www.crunchyroll.com/premium_pick_plan?membership=premium just fine. But once I click on one of the options it tries to redirect for about 30 seconds and then just takes me to a page with "Sorry, an error occurred" on it. Sooo... not sure what to do now.


Try again at a different time of day or a different day of the week. You just ran into a busy time. (which they are working on resolving, but haven't given any scheduled time when they expect it to be fixed)
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