Post Reply Account Hacked, Please Help
3 cr points
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30 / M
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Posted 6/3/17
I made this account with another email address in order to post on these forums, but my original account VortexPrime was hacked and the email address was changed so I can no longer access. I was on a monthly crunchyroll sub, and this person or bot changed it to a yearly sub and I got billed for an entire year. I need this money in order to pay my rent this month....Someone please help me out here. What do I need to do to verify that I'm the account owner and get refunded for the year?
59734 cr points
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31 / M / Dallas, TX
Online
Posted 6/3/17

dmossburg87 wrote:

I made this account with another email address in order to post on these forums, but my original account VortexPrime was hacked and the email address was changed so I can no longer access. I was on a monthly crunchyroll sub, and this person or bot changed it to a yearly sub and I got billed for an entire year. I need this money in order to pay my rent this month....Someone please help me out here. What do I need to do to verify that I'm the account owner and get refunded for the year?


You should /contact customer support directly for any account/billing issues.
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